Shop Information

Koan is an old kominka tucked away in a quiet residential neighborhood. We kindly ask all guests to respect our neighbors and surroundings:

• Please do not linger or queue outside the café.
• Please keep noise to a minimum.
• Photography is welcome once you are on the premises, but please do not take photos from the surrounding residential streets.
• No smoking outside the café.
• Please do not leave any rubbish in the neighborhood.

Koan G.K.
30 Teranomaecho, Shishigatani, Sakyo-ku, Kyoto City

075-275-6481

Flat rate of 650 yen. Dispatch within 2-3 days upon confirming order.

Credit card — payment is processed when the order is placed.

Due to the nature of coffee beans as a food product, we do not accept returns, exchanges, or cancellations once an order has been placed.

Koan G.K. handles personal information appropriately in accordance with applicable laws.

We may collect information such as your name, address, telephone number, email address, payment information, and purchase history in order to:

• process and deliver orders;
• respond to enquiries and provide customer support;
• send marketing communications where you have agreed to receive them; and
• improve and operate our website and services.

We may share necessary information with service providers such as Shopify, payment processors, delivery companies, and other partners involved in operating our store.

We do not provide personal information to third parties except where necessary to provide our services, where you have consented, or where required by law.

For questions regarding your personal information, please contact us through the contact details provided on this website.

By placing an order through this website, you agree to these terms.

Product availability, prices, and other information are subject to change without notice. An order is confirmed when we accept and process your order.

Customers are responsible for providing accurate delivery and contact information.

We may cancel or refuse an order where there is an error in pricing or product information, suspected fraud or misuse, or where we are unable to fulfil the order.

Shipping, payment, returns, exchanges, and cancellations are governed by the conditions stated in the relevant sections of this Information page.

These terms are governed by the laws of Japan.